Pricing for Exceptional Care

Supporting your journey to mental wellness with simple payment solutions.

We Keep It Simple and Transparent

Frequently Asked Questions

Pricing & Paying for Services

Dr. Anna Cariello’s fee is $250 per 55-minute session.

We are a private pay counseling practice so fees are paid in full at the time of service. 

All payments are electronic: debit cards, all major credit cards and Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

One of the core values of Teen & Family Counseling of Utah is freedom. We want you to have the freedom to choose to bill insurance or choose to pay out of pocket. We also take our client’s confidentiality seriously, and we protect your information. We also do not want you to fear what will be done with the information you share and how that may affect you or your child’s future.

If we take insurance, we are required to use a Clearinghouse system. Information disclosed over time to a third-party insurer or technology company increases the risk to your personal data. Through a variety of background checks or career choices, a diagnosis may be disclosed through your insurance company. We want you to feel safe to open up in your therapy sessions knowing that what you say in the office will stay between you and your therapist.

For insurance to cover counseling, you have to receive a diagnosis. Even if there is no appropriate option, there has to be a diagnosis. We believe everyone should have access to counseling, and we want you to be able to get the help you need without having to be labeled with a diagnosis.

By not contracting with insurance companies we don’t have to “jump through the hoops” they have created. We are also no longer forced to follow their unprofessional “advice” since they are no longer paying for the services. Because of this, the time we save at Teen & Family Counseling of Utah is then spent on tasks and activities that will enable us to provide you with the best possible service for your situation.

Insurance companies decide treatment schedules by determining the number of sessions and the frequency. We believe this should be you and your therapist’s choice.

When an insurance company is involved, they can dictate what they are willing to pay for so in effect someone who has never met you before is deciding whether or not they feel you need a specific treatment. Our clients enjoy the freedom to choose what is best for their mental health along with their therapist.

At Teen & Family Counseling of Utah, you and your counselor base your treatment on what you need; not what someone sitting in an office in another state feels like you should need. We’re able to make any adjustments to your treatment quickly if something in your life change. We want you to get the best quality of counseling treatment!

Questions to ask your insurance provider before starting counseling

Depending on your current health insurance provider, it is possible for services to be covered partially or even fully and many of our clients have used their out-of-network benefits coverage.

Please contact your insurance provider directly to verify how your plan reimburses and how much you out of your insurance covers for Out of Network psychotherapy services.

We always recommend calling before your first appointment so that the insurance reimbursement is clear and there are no unexpected billing surprises for you!

If you plan to try to get reimbursed in the future, we still recommend that you call your insurance company before the first appointment.

Here are some good questions to ask below.

  • Do I have a deductible? If so, how much is it?
  • Does my health insurance plan include out-of-network mental health benefits?
  • Do I need preauthorization to be reimbursed for out-of-network mental health services? If so, what is the process for obtaining preauthorization?
  • What percentage or amount of my sessions will be covered after I’ve met the deductible?
  • Are specific diagnoses required for me to get reimbursement?
  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit of sessions per year?
  • Do I need written approval from my primary care physician in order for services to be covered?
  • What credentials does a provider need to have in order to be reimbursed or is it possible to be reimbursed for a provisionally licensed therapist or counselor-in-training who is properly supervised?
  • What percentage of my out-of-network mental health services will be covered if I submit a Superbill with the diagnosis and CPT codes?
  • Is there anything else I will need to submit with the Superbill to obtain coverage?
  • How do I get reimbursed for out-of-network mental health services?
  • What is the process for submitting a Superbill?
  • How frequent do I submit the superbills, and how long will it take for me to be reimbursed?

***After gathering this information, we recommend you ask for a call confirmation number and the name of the representative giving you this information with your insurance company and keep it in your records.***